MiniMaster Mini Master

Frequently Asked Questions

Find answers to common questions about our products and services

How long does shipping take?

Standard shipping takes 5-7 business days. Express shipping takes 2-3 business days. International shipping typically takes 10-15 business days. You will receive a tracking number once your order ships.

Do you ship internationally?

Yes, we ship to select countries. Additional customs fees or import duties may apply and are the responsibility of the customer.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unworn, unwashed, and with original tags attached. Final sale items cannot be returned.

How do I initiate a return?

Contact our customer service team at returns@minimaster.com to initiate a return. We will provide you with a return authorization number and instructions.

How do I determine the right size?

Each product page has a detailed size chart with measurements. We recommend measuring your child or checking their current clothing sizes before ordering.

Are your clothes pre-shrunk?

Yes, all our fabrics are pre-shrunk to minimize shrinkage. We recommend following the care instructions on the garment label to maintain quality.

What payment methods do you accept?

We accept credit/debit cards, PayPal, and bank transfers. All payments are processed securely through encrypted channels.

How do promo codes work?

Enter your promo code at checkout in the designated field. The discount will be applied to your order total. Only one promo code can be used per order.

Still have questions?

Our customer service team is here to help you

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